Good read here.

 

This should be a sticky!!!! A lot of threads have turned into these warranty arguments lol.

 

I am not sure what a sticky is but I just wanted to clear things up. lol Kinda once and for all sorta thing.

Obviously things change and there maybe someone that knows more than me.

But this is what I know. Hopefully it is useful.

 

A moderator can sticky a thread to keep it at the top of all threads

 

Everyone should read this before they say, will blank void my warranty. Thanks for the post, learned a few things.

Sent from the pocket internets

 

I wouldn't be against that.

I think this information would help a lot of people.

Probably would need a different title to be a sticky though.

 

Hey I removed my resonator, will that void my warranty?

..j/k, that was very informative. Thanks for the write-up!

 

copy and paste this anytime someone asks another warranty question of "will this void my warranty?"

 

TL,DR .... Will installing a cat back exhaust void my warranty?

 

Warranty? What's that?

 

Great job. Sticky this and refer anyone who ask a warranty question or starts a thread about a warranty to this.

/thread

Sent from my LGLS990 using Tapatalk

 

Do I sticky this or does one of the moderators have to do it?

 

Mods have to

 

Is that something I can apply for, or do they have to read and decide?

 

Great read thanks

Sent from my SM-G935T using Tapatalk

 

@Fuxalt

 

Stickied

 

If your worried about warranty just dont mod. Wait tell its over then mod away.

 

This reminded me that I should go cancel my ESP

 

Uh... your verbiage is all wrong. I have corrected your post so it is correct. Changes will be bolded.



Have a seat Ladies and Gentleman, warranty school is in session!

I know I have given most, if not all of this information at some point somewhere on this forum but I would like to put it out all out there in one place. So please, if anyone mentions warranty anything, direct them here.

I encourage all to read this in its entirety but keep in mind that this is a light hearted post. It is not intended to sound harsh or call anyone out.

** Denial of Warranty Repair VS. Repair not covered under Warranty**

Yes, in fact there is a difference. We’ll start with a denial of warranty repair.

A denial of warranty can occur for several reasons including modifications, customer abuse, environmental factors, etc. For example, if the engine locks up because of a flood or all the modules are fried because the vehicle is hit by lighting, the insurance company is going to cover the cost of the repairs. The dealer has the option to deny the warranty claim because the vehicle may produce unexpected symptoms due to whatever environmental force has damaged the car.
Modifications, as we all know is a touchy warranty topic. I will touch on this more later in the post but for the sake of an example, I’ll throw it out there. Say you have the typical modifications such as an intercooler, tune, downpipe, etc. Pistons melt and the turbo grenades, well it’s probably from the aftermarket components. If the dealer can prove the modifications caused the damage, it will not be warranty. The dealer then has the option to deny warranty on the part(s) in question.

If a customer comes in with a concern about paint, typically it goes through insurance. If the dealer determines the paint damage to be caused by the factory (like a rear tail light chipping paint due to misalignment) warranty covers that. If a customer comes in with issues regarding bent wheels, its hard to warranty a bent wheel, unless its noticed prior to delivery. After delivery, its kind of hard for the customer to say they received the car like that. Typically, customer abuse of parts is rarely warrantied.

One other thing to note is that a warranty can be denied on a specific component without affecting the warranty on the entire vehicle. If a transmission implodes to due engine and shift linkage modifications, the dealer has to prove that those aftermarket parts caused the damage. If they don’t, they may replace the transmission under warranty but deny warranty on the other parts that are damaged, like the shift linkage modification.

Basically, warranty is really easy to understand. If you change any part with something aftermarket, the part that is changed, will be denied warranty, and all connecting parts MAY be denied warranty work.

For example:

If you install a short shifter and have an issue with your suspension making a clunking sound while turning and are within the warranty specs (and if there is not TSB/recall out on the part), since the two are completely separate from each other, you may be covered under warranty. I say may, because it may be due to you going off-road or hitting a curb and causing the damage, which will not be covered under warranty. Now, for example, if your concerns are a grinding 2nd gear, and you have the short shifter installed, Ford may deny warranty because they can't prove the issue would've still happened, had that aftermarket part not been installed.

Of course there is a lot of if then’s and what have you’s, but that is the basics of warranty denial.

Let’s move on to a repair that is not covered under warranty.

This is a little more specific and can apply to a lot of things. Say you live down a dirt drive way and you get some rock chips on the front bumper. Sure the dealer will repair it, but your insurance company is paying for it since it’s not a defect. But that doesn’t mean that the rear bumper can’t be repaired due to wear spots from a misaligned hatch.

Same goes for powertrain, you have an aftermarket intake that contaminates your IAT sensor, warranty may be denied on the sensor.

I am sure I could come up with lots of examples for this but just because a repair is not covered under warranty does not mean it will void your warranty. Just keep in mind that a repair under warranty does not mean a voided warranty. I said that twice on purpose, it’s important You can imagine the grey area but I do notice the terms interchanged incorrectly often. (this section doesn't make any sense. Not sure what you are trying to say.)

**Does the presence of an aftermarket component automatically mean the repair is not covered? **

Absolutely not.

The dealer has to prove that the aftermarket component is the root cause of the damage. This is very important to remember, what is the ROOT CAUSE. If the dealer cannot prove that the aftermarket component caused the damage, there is no reason that the repair should not be covered under warranty. Cat back exhaust won’t cause injectors to fail, an air filter will not cause a PCM to lose communication. I could go on, but I am sure you get the idea. What failed and what caused it to fail.

** I want to modify my vehicle but not affect my warranty, what company should I go with? **

This one is my favorite.

The truth is, there is no aftermarket component that will not affect your factory warranty if it is the root cause. It does not matter if it is Mountune, Roush, Ford Racing, etc. If it is the root cause, it is not covered under factory warranty. Period. This is clearly stated in the Ford Warranty and Policy manual. So it does not matter what component or what company, root cause rules all.

Now there are some companies that work closely with Ford including Ford Performance (obviously) and Mountune. Ford has teamed up with these companies, and has allowed these vendors to allow coverage through a limited warranty that is given to you by the vendor. So if you have a Ford Racing Tune, and have turbo damage, the dealer can submit a warranty claim to Ford Racing. The relationship between the companies allows the dealer to file a warranty claim, but the difference is, the claim is sent to a different company. This is why all approved modifications that you purchase from these sort of companies, need to be done by a Ford approved dealer. Again, the limited warranty only applies to the parts installed. If you have a tune from Mountune, and have an concern with the suspension, factory warranty will still be used for that suspension concern.

I have a feeling that someone is going to post a PDF of a Ford Performance or Mountune part that states that there is a warranty. Just for clarification, this is a limited warranty for the part (if found to be the root cause) and collateral damage provided by the vendor where parts are purchased. If the dealer is an approved Ford Racing or Mountune dealer, the dealer will honor that limited warranty, and fix the issue.

At the end of the day, it all comes down to where you purchased your parts from. If you have COBB parts installed, Ford Motor Company, Ford Racing or Mountune will not warranty those parts, or connecting parts should the damage happen from those parts.

If anyone has information to add or have questions/ want to contest some of the information, feel free to reply.



Warranty comes down to the discretion of dealer and what Ford says when warranty is submitted. A dealer can deny any and all services should they please. THAT DOES NOT MEAN YOU CAN NOT GO TO ANOTHER DEALER. Each dealer has the right to say no to any requests you make.

Using the word VOID is wrong, and completely changes the meaning of your post, OP. When you void something, you are canceling it, thus voiding a warranty would cancel the warranty. If you deny something, you are merely stopping it from happening. Denying a claim vs. voiding a warranty is very different. If we are going to sticky this (and it seems like it has been) we need to make sure the verbiage used, is correct, because what OP posted, does nothing to help clear up anything.

I suggest that OP or an admin, edit the first post with my corrections.

 

I was, in fact, talking about voiding a warranty. I typed it up exactly how I meant it. Denying a warranty repair and a repair not covered under warranty is the same thing.

I do like some of the changes and details you have added. But I intended to talk about voiding a warranty.

 

Rodeo Ford never called me back after waiting two days. Asked about doing some warranty work on my 2.0 head. They lost a customer. :disappointed: If you live in ARIZONA don't go to Rodeo.
SO I'm GOING TO VOID warranty myself and fix the car MYSELF. :smile:

 

Just a thought, can we stop tell people there "wrong" just take it as a grain of salt. Be respectful of what others think.

THANK YOU,

Friendly neighborhood crack head.

 

The whole world is at everyone's finger tips if you need info that bad take five min. and look it up, study, and educated yourself and others.

 

Long story short lol, I am trying to get people to stop saying voided warranty when they mean to say will this affect warranty repairs.

Warranty Cancellation is extremely rare.

 

Yeah, were all human. I used the wrong word. My bad.

And you don't have to believe me, take the post down. I don't care at this point. I don't work at Ford anymore.

But you can go look up the Warranty Cancellation Application form if you want.

Warranty Cancellation does not apply to emissions components. Unless tampered with, as you stated.

 

I would also like to point out that just because you or anyone you know hasn't heard of something, doesn't mean it's false.

 

I want to ban the next person that mentions warranty on this forum.