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6.6K views 9 replies 3 participants last post by  rob99rt  
#1 · (Edited)
Not sure who needs this or if this has already been done, but I figured I'd make a step-by-step guide on disassembling the head unit.
Unfortunately my head unit has essentially been non-operable for the past couple weeks after a bad freeze. I'm not sure what is wrong (and still don't know), but I figured I'd take it apart anyway to see if I could find anything. Pardon the dust and dark imagery. Also, while all of the panels, clips, and cables are fairly robust, I'm going to be taking a more cautious approach, whether it's needed or not... That's just what I'm comfortable with.

I should also note that I'm not a professional by any means, but hopefully this documents this process enough for those curious.

Tools you'll need:
-Plastic/Metal Spudger
-T25 Torx Screwdriver
-Philips Screwdriver (for APIM disassembly)
-Plyers

Notes (That may or may not assist):
-I came across two different kinds of T25 Torx screws and two different kinds of Philips screws (the latter being encountered on the APIM teardown portion). I was careful to keep these separated in the cupholders/on my workbench.
-I did the majority of this disassembly on the passenger side of the vehicle for easier access to all the little bits and pieces.
-The plastic pieces that I removed were largely set in the back seat so they were completely out of the way.
-While it may not have been necessary, I disconnected the battery to remove potential electrical issues.

1. Remove Passenger Side Panel
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There a couple clips holding this plastic piece on. It's easiest to start from the bottom left and work your way around.

2. Remove Outer Shifter Cover
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Starting from the passenger side, this clip needs to be un-clipped. Once un-clipped, work your way down around the outside towards the driver's side with a spudger, pulling clips out along the way. There are a couple similar clips on the driver's side as well.
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Once the cover is detached, set it aside.

3. Detach The Lower Half of the Utility Cover/Climate Control Module
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Unscrew the T25 Torx directly behind the shifter and use a spudger to unclip the right and left side of this cover.
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4. Remove The Passenger Airbag Indicator Assembly
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There are four clips here, one on the far left and far right, and two in the middle. Insert the spudger in-between the radio and the passenger airbag assembly on the left side. Once the far left clip is un-clipped, move slowly to the right, minding the cable connected in the middle. The far right clip was a little tricky for me as the airbag indicator assembly was rubbing against the plastic-faux-leather. This was also the first time that this had been done on my vehicle, as far as I know, so I had to work with the middle two clips carefully to get them out mostly unscathed.
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With the clips un-clipped, unplug the cable in the middle. The retaining clip for the cable is on top directly in the middle. A light squeeze from the top and bottom should do. Once the passenger airbag indicator assembly is detached, set it aside.

5. Detach The Upper Half of the Utility Cover/Climate Control Module
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You can now see four T25 Torx screws that the airbag indicator was hiding. Unscrew these and set them aside. The entire Utility Cover/Climate Control Module assembly should now be free. This only needs to be slightly moved out of the way, so no need to unplug any cables here unless you'd like to do so.
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6. Remove The Head Unit Cover
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Once the Utility Cover/Climate Control Module assembly is free, reach your hand under the head unit (with both hands) and pull outwards. I had to yank it, but was able to get the retaining clips undone. Be careful of two cables that are directly behind this cover, one on the bottom (head unit controls) and one directly behind the warning light button.

(Further Steps TBD)
 
Discussion starter · #2 · (Edited)
6. Remove The Head Unit Cover (Continued)
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Note that the cable on the bottom has it's retaining clip on the top, so squeezing the top and bottom of the clip is optimal and should be easy.
The warning lights cable however has it's retaining clip on the left side, note it's location in the following image.
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The head unit cover should now be free and disconnected, it can be set aside.

7. Remove The Radio/CD Drive Unit
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Unscrew the two T25 Torx screws on the left and right of the radio. Once unscrewed, the radio should slide right out. There are two cables on the back that can be easily unclipped. The radio should now be free and can be set aside.

8. Remove The Screen/Radio Unit Retaining Cage
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There are four screws on the left and right of this cage that will need to be removed. Be careful not to drop these as they could easily be lost in the center console area.
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Once unscrewed, there are clips on the upper left and right and lower left and right. As you tug outwards, these will be un-clipped. The upper clips cause the most snag, the lower clips are supplemental (Upper right un-clipped pictured below)
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Carefully slide out the cage, minding the cables connected to the APIM unit behind the screen. The upper "blue" cable has a retaining clip directly below it, this may require plyers depending on the person.
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Finally, undo the gray clip on the large black cable. Push down on the clip in the middle to release the gray clip.
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Once the gray clip is released, it should rotate to disconnect the large black cable.
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There is also a USB hub cable connected to the passenger side of the large black cable (This is not pictured, but is disconnected in the below image). This has a retaining clip on it that can easily be removed.
All three cables connected here should now be free, and the entire cage can be removed.
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(Further Steps TBD)
 
Discussion starter · #3 ·
NOTE: From here, the Head Unit has been removed. If this is all you needed, you can stop here, and follow the steps in reverse to reassemble if needed.

9. APIM Disassembly

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With the cage removed, lay the cage with the screen face-down on a smooth surface to reduce the potential of damaging the screen. Remove the blue side of the blue and yellow cable, this connects the screen to the APIM unit. (Don't mind me breaking part of the blue cable's casing, lol. Be more careful than me, I guess)
With the blue cable unplugged, unscrew the three Philips head screws around the edge.
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Note: If you're just replacing the APIM and not doing anything further... You can stop here and return from whence you came to reassemble.
Additional Note: There are capacitors as you go further. Generally speaking, these can lead to electrical shock or worse. Be cautious if you don't know what you're doing!


Flip over the APIM unit and unscrew the seven Philips screws around the edge. Once unscrewed, remove the metal cover.
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The APIM unit's main board should now be visible. If you wish to remove it, firmly press on the "Press Here" printed image to release the board connector. The black shroud covering the WiFi radio slides off.
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Here's the other side of the main board
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Last but most certainly not least, unscrew the four screws on each corner of the daughter board, housing what I can only assume are the main processor and memory... I could be wrong though.
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And a glamour shot with and without the thermal pads.
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Done! Follow the steps in reverse to completely reassemble.
 
Discussion starter · #4 · (Edited)
Of course, I should add I wasn't able to find why my head unit isn't working. All the resistors appeared to be fine from the naked eye and none of the capacitors looked worn or damaged from what I could tell. Cables and connectors seemed sound as well. All the other systems on the vehicle are operational besides radio/audio/head unit. For those interested, here is what is happening since the deep freeze.
-The ST has largely sat in the garage while I drive my second car since the head unit stopped working consistently.
-The radio no longer saves my general settings like day/night theme or 911 assist, but saves my bluetooth devices that have previously connected.
-The head unit will sometimes not power on upon door opening (I suspect this may be due to an old battery, so I may just be stupid, lmao.). I should note that the head unit will work after I've been driving for a bit, shut off the car, leave (running errands or work, whatever), and come back to it. I suspect the battery has had time to charge enough from the initial drive to power the head unit...
-Apple CarPlay no longer works upon USB connection.

EDIT:
A good friend also reminded me about the BMS cable which I had noticed when disconnecting the negative terminal. When all of this started happening, the negative battery terminal was pretty badly corroded, so I will look into replacing the BMS before replacing the battery altogether... Although I do need a new battery anyway.

Edit 2:
After looking into a post from @SSgtjrobertson on the BMS, I'm fairly positive that a good first step will be to replace the negative cable.
 
Discussion starter · #7 ·
To keep this thread updated on the status of the head unit, it unfortunately still isn't working after I got a new battery installed, replaced the negative wire to the battery, and reset the BMS. Speaking of the BMS, luckily I ran into this thread, which was a huge help in finding out that I had my wires backwards (The windshield wipers stopped working). I made sure that the battery got a good charging earlier in the week in case it was a power issue and checked fuse 67 for the Sync system with no luck on either approach. Maybe there's another fuse that I should be checking? Not sure. Either way, I'm afraid I may be looking into taking my head unit apart again, either to take a closer look, make sure I plugged all the wires in fully/correctly, and... to potentially replace something...
 
Discussion starter · #8 ·
I figured I'd finally update this thread. I've done a little bit more digging with my broken head unit with no luck. Unfortunately I had no luck contacting Brian Lovelace either, hopefully all is well with him, otherwise I'd have gone through him in this case. In light of that, I decided to buy a refurbished APIM as an initial step in beginning to fix this. I decided to do this so that I could retain most, if not all, of the original head unit's functionality... Mostly just preference on my end and I'm willing to invest into that creature comfort.

It pained me to do it, but at the end of the day, I suspected that it may have been an APIM failure...And hey, if it isn't the APIM, then I'll have a spare! I expect to get the APIM I ordered sometime next week, so I plan to update this thread on whether or not that was the solution. If it was indeed the APIM that failed, I'd like to tear it apart further to figure out exactly what may have failed!
 
Discussion starter · #9 · (Edited)
Well, my suspicions were correct that the APIM had failed. This morning I replaced the old with the new and spent the rest of the day making sure the new one worked correctly (it does so far). In any case, I learned how to replace the negative battery cable and learned how to get my hands dirty with the head unit. I should also note that I updated the above posts with the correct Torx bit size. I originally said T20, but it's actually T25. Here's the newly working head unit after this journey and here's to many more years with this awesome car.

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