Ford Focus ST Forum banner

1 - 11 of 11 Posts

·
Registered
Joined
·
7 Posts
Discussion Starter · #1 ·
Hi Everyone,

My ST started stalling after fill ups and would try to stall out as soon as I would press the clutch in when coming to a stop. I went into the dealership today to have them check it out and they came back with a sensor being bad and needing to be replaced. I was relieved that it was an easy fix but the service advisor tells me that it is going to cost me $100 tomorrow to get it replaced because my warranty actually ran out on 2/14/17, 2 weeks ago. Do you think there is any chance on getting them to honor my warranty for this fix or do you think I am out the cash. I know its not a lot of money but I guess its the situation of is this was a problem 2 weeks ago, it would be free.
 

·
Premium Member
Joined
·
3,726 Posts
Hi Everyone,

My ST started stalling after fill ups and would try to stall out as soon as I would press the clutch in when coming to a stop. I went into the dealership today to have them check it out and they came back with a sensor being bad and needing to be replaced. I was relieved that it was an easy fix but the service advisor tells me that it is going to cost me $100 tomorrow to get it replaced because my warranty actually ran out on 2/14/17, 2 weeks ago. Do you think there is any chance on getting them to honor my warranty for this fix or do you think I am out the cash. I know its not a lot of money but I guess its the situation of is this was a problem 2 weeks ago, it would be free.
You're going to have to contact the Ford Warranty department directly and get authorization from them. The dealer is just going to tell you to pack sand because that would actually require them to do work to help you out.
 

·
Registered
Joined
·
660 Posts
Hi Everyone,

My ST started stalling after fill ups and would try to stall out as soon as I would press the clutch in when coming to a stop. I went into the dealership today to have them check it out and they came back with a sensor being bad and needing to be replaced. I was relieved that it was an easy fix but the service advisor tells me that it is going to cost me $100 tomorrow to get it replaced because my warranty actually ran out on 2/14/17, 2 weeks ago. Do you think there is any chance on getting them to honor my warranty for this fix or do you think I am out the cash. I know its not a lot of money but I guess its the situation of is this was a problem 2 weeks ago, it would be free.
Pay the cash. It was unlucky timing but at least it wasn't something more expensive.
 

·
Registered
Joined
·
979 Posts
Hi Everyone,

My ST started stalling after fill ups and would try to stall out as soon as I would press the clutch in when coming to a stop. I went into the dealership today to have them check it out and they came back with a sensor being bad and needing to be replaced. I was relieved that it was an easy fix but the service advisor tells me that it is going to cost me $100 tomorrow to get it replaced because my warranty actually ran out on 2/14/17, 2 weeks ago. Do you think there is any chance on getting them to honor my warranty for this fix or do you think I am out the cash. I know its not a lot of money but I guess its the situation of is this was a problem 2 weeks ago, it would be free.
What sensor did they say it was? Im having the same issue....would be easy to say check "bla bla" sensor than them scratching their green heads on their own.
 

·
Registered
Joined
·
311 Posts
Probably not worth the effort to try to get this warranteed. Bad luck but your warranty ran out....no reason for you to get a pass.
 

·
Registered
Joined
·
17 Posts
Hi Everyone,

My ST started stalling after fill ups and would try to stall out as soon as I would press the clutch in when coming to a stop. I went into the dealership today to have them check it out and they came back with a sensor being bad and needing to be replaced. I was relieved that it was an easy fix but the service advisor tells me that it is going to cost me $100 tomorrow to get it replaced because my warranty actually ran out on 2/14/17, 2 weeks ago. Do you think there is any chance on getting them to honor my warranty for this fix or do you think I am out the cash. I know its not a lot of money but I guess its the situation of is this was a problem 2 weeks ago, it would be free.
You're going to have to contact the Ford Warranty department directly and get authorization from them. The dealer is just going to tell you to pack sand because that would actually require them to do work to help you out.
Don't call Ford over you having to spend $100, please don't be that guy. Dealer isn't gonna tell you to pack sand, cause they actually want the warranty work(FORD pays their shop bill, everytime) but, warranties are set in place for certain miles and time. I'm sure there is a guy that has a F250 that would love to swap shop bills :) This is the harsh responsibility of owning a vehicle.

Ps. More often than not it is our own faults, and 9 out of 10 times we don't get them to the shop right away. You may have had a sign of failure sooner and not noticed.

do NOT call Ford
 

·
Registered
Joined
·
352 Posts
I guess no one has heard of a "goodwill" warranty? I used to work for a Volkswagen dealer and we would warranty items for some people under circumstances like this under "goodwill." There are ways around the fact that your warranty has expired. The problem is the dealer has to want to help you out.
 

·
Registered
Joined
·
7 Posts
Discussion Starter · #8 ·
Definitely not contacting Ford over this. Ill probably just mention something to service advisor and see if he can swing it, if not, no biggie.

Thanks for the replied everyone!
 

·
Registered
Joined
·
4,368 Posts
What sensor?
Was it caused by overfilling the tank, and fouling the evap system?
 
1 - 11 of 11 Posts
Top