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It seems we have a couple of members with cars that have been impacted by problems applying the software update for the 16C13 hatch release recall. Figured we could gather up information in one location to share, or perhaps just commiserate. I'll go first. Please share whatever you think is relevant.
Car: 2014 Focus ST. Trim: ST3 w/sunroof. Build date: November 2014.
Miles: 25K-ish
Dealer: North Central Ford, Richardson, TX (DFW)
Date of Problem: May 31, 2017
Problem Description: BCM software update failed to complete. Car will not start, nothing electrical/electronic functions. Essentially, it's a big paperweight at the moment...
Notes: Dealership is contacting Ford engineering hotline for guidance. As of close of business June 1 they indicated no information on how to repair or when repair might be available. They have two cars in shop with this problem - first one occurred on Friday, May 26 2017.
Loan Car: Yes. Driving a rather well used Focus SE sedan.
Car: 2014 Focus ST. Trim: ST3 w/sunroof. Build date: November 2014.
Miles: 25K-ish
Dealer: North Central Ford, Richardson, TX (DFW)
Date of Problem: May 31, 2017
Problem Description: BCM software update failed to complete. Car will not start, nothing electrical/electronic functions. Essentially, it's a big paperweight at the moment...
Notes: Dealership is contacting Ford engineering hotline for guidance. As of close of business June 1 they indicated no information on how to repair or when repair might be available. They have two cars in shop with this problem - first one occurred on Friday, May 26 2017.
Loan Car: Yes. Driving a rather well used Focus SE sedan.