Ordered a set of drop spings May 2nd. After several email requesting a status update, recieved a response on May 9th that they were shipping the next day. On May 15th, I received the wrong kit. Tried to contact them via phone, email, and Facebook but got no response. Finally got an email back on May 22nd, said they would get the problem corrected. On May 28th, after another week of no contact, disputed the charge with my credit card company and received a refund. Received a phone call from Chris on the 31st. Said the correct kit was shipping out the next day, with a call tag for the wrong kit. No new kit and no word from them for nearly two weeks. On June 11th, received an email from Chris that the kit was actually drop shipping directly from the manufacturer. June 12th I asked him to just cancel the order and to send a call tag for the wrong kit. On June 17th Panda Motorworks rechared my credit card for the kit that I didn't orderr didn't want, was told multiple times would be returned on their dime, and would be replaced with the kit I actually ordered. It is now the 2nd week of July and I have not heard another word from the since. At this point it is not even about the money I'm out for the kit but I can't believe a comapny would expect a customer to eat the cost for a mistake they made, after several promises that they would make it right. I would caution anyone who orders stuff online from this company.