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Return Policy

XTR Performance accepts the following Payment Methods:

  • Visa
  • Mastercard
  • Discover
  • PayPal
  • Prepaid Company Check, Personal Check, Cashier Check or Money Order
Sales Tax

Sales tax is only required for orders shipping within our resident state. Therefore, all orders shipping within New Jersey will be charged the applicable sales tax.

Returns

Sales invoice must accompany ALL returns, warranties and cores. All merchandise MUST be returned in original packaging and in resalable condition. No refund on electrical items, special orders, opened/used items, or items over 10 days old and no returns without an RGA (Returned Goods Authorization)#. Manufacturer's warranty ONLY.
Restocking Fee/Special Orders

A 25% restocking fee will be applied to all non-defective returns and special orders. Shipping charges are non-refundable. For orders with Free Shipping, the original shipping charges will also now apply. All special order items are subjected to additional fees at XTR Performance's decression.

Canceling Orders

A 25% cancelation fee will be applied to all orders. Once an order is placed with us and has been submitted to our shipping deparment/manufacturer for processing these fees will apply. These fees help cover the cost for refunding the payment as well as time spent on your order.
 
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