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Sound Symposer Beeping- FORD told dealer to do nothing

30K views 82 replies 44 participants last post by  sheels  
#1 ·
Hi - new member here.

I have a 2014 focus st3 in silver. Stock.

For the past month or so the symposer has been beeping when I turn off the car and exit the vehicle. It will beep for 5+ mins (I dont hang around long enough to count the time). I finally couldnt stand it and took it to the dealer this past monday.

Car has no mods, 1800 miles. Dealer tells me FORD is aware of the problem, but has instructed the dealers to do NOTHING at this point. ARGH!

I do not feel this is an acceptable response to my new car with 1800 miles, to just say let the symposer beeping continue. I told the dealer that at times it seems the symposer is ON and other times its not working. Sometimes at low speed/low rpm the car feels WAY too loud inside and sometimes at other speeds/rpm I can't get symposer sound. It has a mind of its own, lol.

Does anyone have an experience getting FORD or a dealership to ACT on this issue? I have a case number with FORD corporate but am playing phonetag with "Allyson".

Any help (aside from telling me to disable/turn off the symposer) would be appreciated.

I am quite frustrated if I will have to just have my new car beeping at me every time I park it. I paid for a car with a workign symposer, thats all I want.

Danny
 
#2 ·
Any help (aside from telling me to disable/turn off the symposer) would be appreciated.

I am quite frustrated if I will have to just have my new car beeping at me every time I park it. I paid for a car with a workign symposer, thats all I want.
http://www.focusst.org/forum/focus-...ocus-st-maintenance/3121-i-think-my-sound-symposer-might-acting-up-beeping.html

Sounds like resetting the ECU (pull the negative batt cable) or yanking the symposer are your best bets.
 
#3 ·
Someone should flood mr ford representative with links to these issues and see what he says. If it's a copy and paste response we should ban him
 
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#4 ·
Drewster- I found that thread when searching, but I am more concerned about the lack of a response to a known issue, and if people have actually gotten ford or a dealer to address this, either via escalation or certain terms used that might point the dealer or ford towards addressing this.

I am just amazed that either the Dealer or FORD itself thinks this is acceptable. If at the least shouldnt there be a temporary fix offered by the dealer? I shouldn't have to do anything on my own to fix a known issue on a car that has 1800 miles.

I might be in the minority, but disabling the sound symposer is not an option that is acceptable to me. Further, shouldn't the dealer offer or FORD offer the reset, even if its just unplugging the battery-- they have the car they should take care of it.

I am just not impressed with FORDs response to this albeit minor issue. Hope its not a indicator of service to come.

Do I need to say anything specific to get action by FORD?

Danny
 
#11 ·
Maybe FORD doesn't think it's acceptable, but they haven't completed a fix or a TSB for the symposer issue yet and that's why they instructed the dealer to do nothing. Well, at least I would hope they're well aware of it by now.
This. Last I read ford was trying to sort out issues with the valve malfunctioning and instructed not to service it. The original diagnostic tests were getting a lot of symposers replaced when supposedly it wasn't the issue, only to come back in a few months with the same symptoms.
 
#7 ·
Wait till you have the idle issue then It gets real fun. so far ford has basicly ****ed everyone on honoring a warranty. They basicly tell you too bad deal with a faulty ass car. It's going to come to enough of using getting tired of it and a car that will have a very poor resale and someone with enough money to sue the **** out of them cuz they have the time. I don't and after 4 trips to the dealer and a worse result to my car I said enough is enough and take it to my local mechanic. What's sad is my chick drives a BMW and gets 100 tunes better warranty service then I have ever got. They have put almost anything and everything they can on warranty and I never has to argue with them they usually were quick too. Ever since I took ownership of the car there service from then on has been a joke. I don't see the next few years going well for them. If we have these problems for a premium car imagine how they treat the rest.
 
#8 ·
guys, some of these threads go back over a year with symposer issues. Its not like this a brand new issue. To me FORD appears to be dropping the ball on this issue. How long is it going to take for them to stop acknowledging that there is a problem and actually come out with a solution???

I mean even a band aid or temporary fix would be nice.

How long does it take for them to issue a fix or TSB? Acknowledging is one thing, but actually stepping up and offering a solution is another...

They have had time to at least address this issue in some capacity, as evident by the complaints and symposer issues.

I noticed some of the older threads had people receiving replacement symposers.

How did you guys get replacements, and did they seem to hold up?



Danny
 
#17 ·
Hey everyone,

If you're currently experiencing issues with your sound symposer, please PM your name, VIN, mileage, dealer, best daytime phone number, and some details on the symptoms you're experiencing; I'll have a look.

Nick
 
#21 ·
I have two friends who are the highest certified Porsche techs that you can achieve. They both moved to New Zealand to work for Porsche because this business will kill your love for automobiles. Only the United States pays on a flat rate system. It started in the Great Depression. So to preserve their careers and love of the brand and automobiles, they left the country for a much better and lucrative offer by a headhunter. They now live in paradise and say they are going to renounce their us citizenship and are there to stay. So if I seem negative when it comes to shady dealership stories well, call me negative. But it's because I'm experienced
 
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#22 ·
The part is just for cool noise in the cabin, to be honest just pick up a symposer delete plate and remove the whole thing altogether. Then you don't have to worry about it and I have no codes or soft codes stored after I removed mine.
 
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#38 ·
I like the symposer, when it works. I don't want to remove parts that don't work from a car with less than 3k miles on it.
It's more a matter of principal I think. And some people might like the feature. So, let's get a fix? See ford probably doesn't manufacturer the valve. They have a specified acceptable failure rate when contracted. So likely it's the vendor having to scramble for a fix
Exactly.
 
#25 ·
This is the solution. Ford needs to put out a TSB that removes the sim-POSER and replaces the exhaust with FRPP. That way the only beeping you will here is the censorship of the lawn jockies as you drive by.
 
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#24 ·
It's more a matter of principal I think. And some people might like the feature. So, let's get a fix? See ford probably doesn't manufacturer the valve. They have a specified acceptable failure rate when contracted. So likely it's the vendor having to scramble for a fix
 
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#39 ·
Its something most all performance related cars are going to receive in the future. This is because drive-by noise emission regulations are tightening. The EPA/Gov want's cars to be electric quiet (For the Children!)

A side effect of that is engines are becoming harder and harder to hear during times when you WANT to hear them. Such as in a race when you are listening to the engine noise for your upshift cue.

So the idea of artificial engine noise isn't going away. BMW pipes it in through the speakers on some models, and artificial engine soundtrack.

I like how the symposer sounds, I don't like the problems its causing, it was the cause of my idle issue. Recently though I've had 1 or 2 cold starts where the idle was all over the place. Personally, I'm fairly close to just buying a symposer delete kit, and a CAI for more engine noise. Screw everyone else.
 
#34 ·
The guy from ford called me today. It's defiantly something they are aware of.
 
#35 ·
Ford corporate probably doesn't want the dealership to Fck with the symposer trying to fix it. No other ford model besides I believe the 302 has a symposer so dealerships are probably ill trained to handle whatever issue is going on with it.

I love the intake noise myself, but (knock on wood) if the symposer starts acting up I'm gonna pull that fcker quicker than a ******* pulls whiskey at a state fair.


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#36 ·
There is a TSB for this issue with no fix as of yet. It says ford engineering is investigating the issue.

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#43 ·
Mine does this as well. I'm pretty sure this is just a "warning" that the fob is outside the car. Not really sure though. I don't hear this beep any other times nor do I have any errors.
 
#41 ·
To all. This is a screenshot from Oasis Broadcast messages, which everyone on these forums has free access to.
Image


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