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New headunit Tesla style 10.4 for my 2015 ST3

72K views 134 replies 30 participants last post by  Mani1588  
#1 ·
Hi, i bought this radio from Phoenix radios


but it's not compatible as told by the seller!
BUt i want it, it's wondeful... please help me and forgive me for my absence on this great forum.

My problem is how to connect rearcamera and steering wheel controls; i found on a mk3 of 2014 that the input cable of this radio fit on the original cable of the lcd, but my cable is so different and bigger than it! So i need a adapter but i don't now where find it.

Thanks
 
#50 ·
There has been plenty of successful installations of this radio on the ST1. I don't think anyone with an ST3 has justified this since the Sync3 system is pretty decent. You may be the first to do this. I suggest getting a wiring diagram and matching up.
 
#60 ·
The connector from inside the dash (that went to the original head unit) doesn't fit the connector they gave me. In other words, they sent me the wiring for the default stereo (not the Sony). They aren't responding to my messages so I'm stuck with nothing.

Where did you buy your Tesla-style head unit? I would like to email them and see if I can buy the wiring pack you used. :)
 
#68 ·
I guess they don't want to do business with me or something lol. I don't see their hangouts contact information posted anywhere. Tried contacting them through facebook messenger which says "usually responds in a few hours" and no response in over 24 hours, that is quite a bit more than a few. Their Skype messenger shows unavailable every time I've checked it.

I mean, I'm already questioning if the radio itself would work, but them not responding to any form of messaging makes it even more of a sketchy operation because of the inability to get support on the product if I did order it and had issues with it.
 
#72 ·
@MarcusFoFo: Not much update here - Phoenix Radios will respond to me once or twice, and then disappear. I have two support threads with them that both completely died mid-conversation.

I also got fed up and just re-ordered a new head unit asking for them to include the proper wiring harness (a completely new entire HU order from scratch), and submitted dash photos and ... nothing. they took my money but still no response other than the auto confirmation email.

So i'm still in a waiting game.

We'll see how this week goes as far as my new order. I'll update soon..
 
#73 ·
I ended up ordering one of these to try out, but I ordered it from an ebay seller that actually responded to me and answered some of my questions. Only downside is they are in China so it'll be a month before I get it lol. But per the China seller, they confirmed that it is supposed to be truly plug and play with my 2016 ST1. We'll see if it actually is or not. If it's not, I'll just return it. If it requires some minor wiring that is easy to figure out, I might proceed with it. I'm fairly technically and can probably figure it out, I just want minimal splicing into factory wires. I just think this one is the best looking after market dash that we can get, so I'm really hoping I can get it to work. If not I'll end up going with a Scosche and wireless android auto when they release this month. That is just a much more expensive route and Scosche hasn't responded to my questions confirming compatibility in over a week.
 
#75 ·
Just a quick update: still no response from phoenix android radios. I've contacted them over the last week via email, phone, online chat, online contact form, and facebook. In all cases, I've been completely ignored.

Keep in mind they've already taken my money.

@steven6282: I originally purchased a unit from the ebay listing that ships from China. They will definitely respond and ship the unit to you. The only problem I had with them was that they shipped the wrong wiring kit. That's what created this huge problem i'm stuck with. Make sure they see your dash before sending the unit, as they rush-shipped my order 1.5 hours after they asked for dash pics. Since they are in China, that 1.5 hours was while i was sleeping. :(