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Discussion Starter · #1 ·
So I've made a few posts with issues I've been having and haven't gotten any responses yet unfortunately. Not an issue now however because the dealer has found the problem. 2014 ST w/ 24k on the odo and it is still under warranty. Earlier this year I installed a green filter and did it step by step. Everything ran great for the last 9 or so months I've had it installed (I was deployed for 4 however). Until recently. I started up the ST to go into work and noticed that it instantly went to below 1k RPMs like it does when it's warmed up, however, this was a cold start. I pressed slightly on the accelerator and the waste gate on the blow off valve stuck open and was just blowing air out of it. Took my mother's truck to work and took the ST into the dealership the next morning.

This is the second time I've taken it in for this problem now. Also, I put the OEM air filter back on before I took it back in for the second time. Got and call from the dealer saying they found dirt and sand in the inlet tube that goes to the turbo and because I had the green filter on it before that they couldn't warranty anything. They said they could tear it down and attempt to clean it out but it would cost me $360. Told them to go ahead and do that.

Get a call back saying that the seals on the turbo are toast pretty much and that it needs a new turbo now... quoted me at $1550. Told them to fix it. At this point I'm pretty fed up with this car. Get another call that afternoon saying that what he quoted me wasn't correct.... the $1550 was just labor. Parts were going to be $2000. $3500 for an apparent bad install of a $50 part. No warranty. He stopped the work and I am in the middle of trying to figure out what to do. He sent me a screenshot of the parts and their cost. I checked them via part number at the blue Springs ford website and they seem to be charging me about 150% of MSRP. They want $911 for the turbo itself and online it's $606.

Would it be possible to take the ST to another dealership with the OEM filter on it and possibly get it done under warranty? Or is my car in the Ford system as having aftermarket parts and a big DO NOT WARRANTY stamp on it?


Help? Thanks.
 

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I realize this is a vague answer, but here goes.

It really depends on the dealership. Some dealerships wont work on your modified car will deny warranty but not flag you, others will flag you for having a lowering springs, a very few dont care if you come in with a souped up car and will try to work with you. I would try taking it by another dealer and seeing what kind of reaction you get. You might even put the stock filter back in before you do that, it will help find out if the other dealer flagged you

You might also if you have the mechanical skill consider this as an opportunity to simply pick up a bigger turbo install it yourself and say f the warranty. So far the warranty for me at least has not covered jack [email protected]!* of anything that has gone wrong with the car. If its an extended warranty and not the factory warranty you might even be able to cancel the warranty and get some money back to apply to the car balance and or turbo. Note this is coming from someone who avoids the dealers and doesn't mind having the car down for a week or two, so your thoughts may vary.
 

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Discussion Starter · #3 ·
Thank you for your help! The OEM filter is currently on the car as well. I have lowering springs and spacers and I took it in a couple months ago to have some front end stuff done. They fixed everything under warranty. They've been helpful in the past.

As far as picking up a new turbo.... my wife would kill me. I don't have the tools or skills to do this myself and I am about 99% sure I am getting rid of this car. I've had so many issues with it and I have 0 confidence in it getting me or my wife somewhere without issue. It's not practical and is only going to cost me more money down the road.

I've had a lot of fun with the ST but it's a money pit now. I get one thing fixed and then something else goes wrong.
 

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I'd recommend bringing your car to another dealership that isn't under the same owner. You might get lucky and they may take care of you. There really isn't any negative here.

If you get stuck with eating the cost for the turbo. Tell the dealership you'll purchase the turbo if they can match the online price, or you're going to buy it online and bring it to them to fix or someone else. They will be making money on you regardless so they'd be foolish to turn you away unless their service is packed and they have more profitable jobs out there.

Keep in mind that if in fact your turbo was sucking in silica (sand or whatever) there's a chance it coated your intercooler pipes and intercooler core. Unfortunately this also means your engine could have been ingesting some grit for a while and cause potentially some damage.

I had a supercharged car a few years ago and my K&N filter decided to tear on the bottom side of the filters cotton pleat. I had blackstone run a random oil analysis and they said my silica level were significantly higher than normal and the engine was ingesting air from an unfiltered source some where (vacuum leak, bad filter, ect). Well upon seeing the results I removed my air filter and sure enough the bottom of the filter was torn. Who knows how long the car was ingesting air from an unfiltered source but I ran it for another 5+ years and had no issues.

This is one reason why the standard paper filters that motorcraft uses are better because they are more durable in my opinion and they get tossed every 3 years or 30k miles or so in my car. Sure you can buy cheaper filters but in the years I've repaired cars, the motorcraft replacement parts seem to outlast most other aftermarket parts.
 

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Discussion Starter · #5 ·
JJ,

Thanks! The dealership guy said they tested the compression on the engine and it was good. So thankfully the engine should be good. I looked at the green filter when I took it out and it looked fine. No tears or anything.
 

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Are you on our vegas page? which dealer? PM me if you need to since we do have some members here that work at dealerships

https://www.facebook.com/groups/810786265667891/

At that point id just looking into a Big Turbo upgrade.. its going to be the same money.. or better yet buy the turbo and get one of us to install it...
 

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Discussion Starter · #7 ·
Are you on our vegas page? which dealer? PM me if you need to since we do have some members here that work at dealerships

https://www.facebook.com/groups/810786265667891/

At that point id just looking into a Big Turbo upgrade.. its going to be the same money.. or better yet buy the turbo and get one of us to install it...
I'll send you a PM. No big turbo for me. The ST has been fun but it's gonna be traded in or sold to someone so it can be in a better home with someone who has time and money to tinker.
 

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yeah PM me.. if thats the case id look at a stock turbo one of the BT guys are selling on here.. picked up for 150-250$ and on your way.. hardest part of swaping the turbo is getting that damn Vband off the downpipe
 

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yeah PM me.. if thats the case id look at a stock turbo one of the BT guys are selling on here.. picked up for 150-250$ and on your way.. hardest part of swaping the turbo is getting that damn Vband off the downpipe
Or back on! lol
 
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I'll send you a PM. No big turbo for me. The ST has been fun but it's gonna be traded in or sold to someone so it can be in a better home with someone who has time and money to tinker.


I have a stock turbo for sale if you are interested I really have no use for it pm me if you are interested I only want 100$ plus shipping I am in Florida it had 24k miles on it no shaft play what so ever.
 

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First of all i am very familier with the Magnuson moss act. They cannot void ur warranty just because of and air intake and lowering springs. U did not modifiy the motor ie tune or change out cams or turbo. Also our cars have a 50k mile warranty on the power train which includes engine and transmission and turbo. Call ford corporation direct speak to one of there reps and state that the Magnusson moss act protect you from what the dealer is trying to do.good luck. I hate scummy dealers.

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I also have a stock turbo with 3k on it for 150 if you have to change out ur turbo. Im just trying to help

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My opinion is that you should ditch it. I would go a different route than the dealer you are at now though. I would tell them you are out of money, and ask them to have mercy on you for the work already done. Pay your bill while telling them how much you appreciate the break on the bill even though you can't drive the car. Tow it from the dealer. The point is, you owe them for the work your authorized anyway. You want to leave as quietly as possible so they will be likely to give you a bill and not flag your warranty in the Ford service system.

Why didn't they try for a warranty claim, they still could have gotten paid? Why didn't they ask Ford for a customer satisfaction assistance? Why didn't they finish the diagnosis the first time? Why are the prices so high? Why can't they get a simple estimate right, and why do they keep calling for more money? The red flags are stacking up. I could go on and on about how I think the diagnosis, process, and warranty are not fair in this case, but what is the point? Just get away from that dealer, they are not helping you they are just calling you on the phone over and over to see what you are worth. The answer apparently is thousands.

If you won't or can't fix the car yourself, hire a local mechanic to fix the car with the used parts you find here. You will have to pay the mechanic and the bill will likely be padded a little because you are bringing your own parts. But as you pointed out, you are already getting hit with excessively high prices. Tell the new shop what you are trying to do. Tell them you need a car that is fixed so you can sell it or trade it in. As cheap as possible without scamming the next owner with a cover up.

Most people own many cars in their lives. Some are good, and often even enjoyable. This one is causing you grief, and has become a liability. I hope things turn out with your next vehicle, but there is no going back on this one IMHO.
 

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The whole initial dealer analysis, estimate and repair sound too far from reality. As most everyone else has said take it somewhere else.
 

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First of all i am very familier with the Magnuson moss act. They cannot void ur warranty just because of and air intake and lowering springs. U did not modifiy the motor ie tune or change out cams or turbo. Also our cars have a 50k mile warranty on the power train which includes engine and transmission and turbo. Call ford corporation direct speak to one of there reps and state that the Magnusson moss act protect you from what the dealer is trying to do.good luck. I hate scummy dealers.

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IANAL but pretty sure that if they can suggest a causal relation between failure and the air filter (which they know was changed... and the issue is literally due to improper filtering) they'd have a relatively solid denial case.


I'd still take it somewhere else and hope for the best
 

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What @adaycj said. Snag a turbo off of one of the members here for a great price, and have a mechanic or mechanically inclined friends help you do the install. Not sure what the labor will be for our stock turbo but it should literally be plug and play. I don't see how you can't get this done for under $1000


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With as many people on the forums that run the green filter, this is the first I've read about something like this happening with one (unless I missed a thread, haven't been here very long). Is this a genuine concern with the open ended filters?
 

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sounds like a pretty bogus excuse from them....
 

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With as many people on the forums that run the green filter, this is the first I've read about something like this happening with one (unless I missed a thread, haven't been here very long). Is this a genuine concern with the open ended filters?
I made a post over last weekend I think. I'd been running a K&N closed end. Mountune 91 tune. Ignition corrections never went below -1 or over +4. I installed a Cobb intake last Friday night and put the included Cobb (Green) open end filter in. I only ran it for about 50 miles because my ignition corrections went down to near -2 and above +4. As soon as I put the K&N back in everything was back to normal and I haven't even seen -1 again since.
 

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I made a post over last weekend I think. I'd been running a K&N closed end. Mountune 91 tune. Ignition corrections never went below -1 or over +4. I installed a Cobb intake last Friday night and put the included Cobb (Green) open end filter in. I only ran it for about 50 miles because my ignition corrections went down to near -2 and above +4. As soon as I put the K&N back in everything was back to normal and I haven't even seen -1 again since.
Thanks. I have the Roush open lid with a green filter in there at the moment. I may put the stock filter back in tonight and monitor my ignition corrections and see if there's any difference.
 
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