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115 Posts
So I've made a few posts with issues I've been having and haven't gotten any responses yet unfortunately. Not an issue now however because the dealer has found the problem. 2014 ST w/ 24k on the odo and it is still under warranty. Earlier this year I installed a green filter and did it step by step. Everything ran great for the last 9 or so months I've had it installed (I was deployed for 4 however). Until recently. I started up the ST to go into work and noticed that it instantly went to below 1k RPMs like it does when it's warmed up, however, this was a cold start. I pressed slightly on the accelerator and the waste gate on the blow off valve stuck open and was just blowing air out of it. Took my mother's truck to work and took the ST into the dealership the next morning.
This is the second time I've taken it in for this problem now. Also, I put the OEM air filter back on before I took it back in for the second time. Got and call from the dealer saying they found dirt and sand in the inlet tube that goes to the turbo and because I had the green filter on it before that they couldn't warranty anything. They said they could tear it down and attempt to clean it out but it would cost me $360. Told them to go ahead and do that.
Get a call back saying that the seals on the turbo are toast pretty much and that it needs a new turbo now... quoted me at $1550. Told them to fix it. At this point I'm pretty fed up with this car. Get another call that afternoon saying that what he quoted me wasn't correct.... the $1550 was just labor. Parts were going to be $2000. $3500 for an apparent bad install of a $50 part. No warranty. He stopped the work and I am in the middle of trying to figure out what to do. He sent me a screenshot of the parts and their cost. I checked them via part number at the blue Springs ford website and they seem to be charging me about 150% of MSRP. They want $911 for the turbo itself and online it's $606.
Would it be possible to take the ST to another dealership with the OEM filter on it and possibly get it done under warranty? Or is my car in the Ford system as having aftermarket parts and a big DO NOT WARRANTY stamp on it?
Help? Thanks.
This is the second time I've taken it in for this problem now. Also, I put the OEM air filter back on before I took it back in for the second time. Got and call from the dealer saying they found dirt and sand in the inlet tube that goes to the turbo and because I had the green filter on it before that they couldn't warranty anything. They said they could tear it down and attempt to clean it out but it would cost me $360. Told them to go ahead and do that.
Get a call back saying that the seals on the turbo are toast pretty much and that it needs a new turbo now... quoted me at $1550. Told them to fix it. At this point I'm pretty fed up with this car. Get another call that afternoon saying that what he quoted me wasn't correct.... the $1550 was just labor. Parts were going to be $2000. $3500 for an apparent bad install of a $50 part. No warranty. He stopped the work and I am in the middle of trying to figure out what to do. He sent me a screenshot of the parts and their cost. I checked them via part number at the blue Springs ford website and they seem to be charging me about 150% of MSRP. They want $911 for the turbo itself and online it's $606.
Would it be possible to take the ST to another dealership with the OEM filter on it and possibly get it done under warranty? Or is my car in the Ford system as having aftermarket parts and a big DO NOT WARRANTY stamp on it?
Help? Thanks.