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Ddfred and smokin Joe.
So the story begins with me going to get an oil change at a drive through valvoline instant oil change. They tell me I'm good to go and I drive off and the motor starts screeching loud af at about 10 min in. So I'm like wtf I get out check the oil and NO OIL was put back in after they drained it. So the next day took it to ford dealer and basically needed a new motor and turbo assembly. 4 weeks and 10 k later I got it back. Now the dam power steering doesn't work and I had to buy a new batter because the dealership wanted to charge me close to 300 for a new one installed. 🙄 I asked them why they couldn't see why the powers steering wasn't working because I didn't buy a new battery from them and the battery in the car was dead so they couldn't diagnose it. Terrible customer service.
Dude, insane! I was about to ask the same question as @ddfred, what did the valvoline oil change place said or did from this situation?
 
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