[lkaufmann319]

I find it hard to believe that they told you to pound sand and get new hardware. Their website says it uses stock hardware, the instructions show nothing about using a bolt and nut and the photo online shows a threaded hole for the horizontal bolt. Unless you bought this used and the previous owner stripped it out they should exchange this for you no questions asked. They have great customer service and an awesome reputation. Let us know what happens when it is figured out.