Talked to head of CSM at ford today . Was very mad that my brand new 2017 st3 interior was already going to crap one day after I got. Tomball wanted to pay&fix.Tomball ford Is the best dealership I have ever know. Across the board service to ownership . With that i said hell no make ford pay to fix there worker screwed it up.After speaking with regional CSM today he said ur SOL. Tomball filed claim they denied . I asked if I can appeal they said no. I asked if I can get it in writing they said NO. I was like wow. I was not aware they could do this . This is crazy. Great thing I had Tomball Ford who cares. Has anyone else had any issues with FORD. I am just worried there gonna black ball me and X any claim I ever try to file .
4.6 MB Views: 190