I dont see this happening anymore... I have not seen a ford service individual on here anymore. Then again I have not been looking. It used to be Nick, then it went to some lady, I saw her around for maaaaaybe 3 months?Thanks all. Yeah last time they were always jumping in on posts and checking things out for people. That sucks they no longer do it. One of them helped with my clutch issue on the 14 I had. Maybe because it was such a new platform and wanted to keep down on any complaints that may arise. I must say that was pretty cool of them to look out for people and be a direct Ford contact.