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I recently purchased a '16 ST the day before the recall for the rear hatch body control module was released by Ford. Purchase date 9-28-16. I was told I could pick my car up the next day, the 29th and it would be full of premium fuel and detailed. Then the next day i was told I could not pick up the car after having signed all the paperwork the night before and carrying insurance on the damn thing. The dealer apologized and said they would make my first payment because it could take 2-4 weeks. Long story shot, other people have pulled cars from dealerships etc. etc. regardless I'm still really mad about it, beacuse this:
I had received a survey request from them, automated, to my email, to which I filled out and gave a Fair 3 out of 5 star review, stating the truths of what happened in the comment boxes.
Yesterday my salesmen calls me, I ask if my car is ready, instead he complains that my 3 star review reflects badly on him and the dealership and wants me to retake the survey and give them a 5 star review....I agree, just to please him. I have not received the new survey and I'm not filling it out until my car is delivered. I don't want to give them a 5 star review because I don't think they deserve one, but I also don't want to piss them off and have them hold my car for any extra time for the recall to be fixed.
Honestly I find this infuriating, misleading, and sleazy. Nothing pisses me off more than padding reviews. What is the point of them if they are not honest.
Seriously, this whole situation has me so pissed. Every time I start to cool off, someone I know sneaks a '16 ST even though there is a recall, or something, to piss me right back off.
I had received a survey request from them, automated, to my email, to which I filled out and gave a Fair 3 out of 5 star review, stating the truths of what happened in the comment boxes.
Yesterday my salesmen calls me, I ask if my car is ready, instead he complains that my 3 star review reflects badly on him and the dealership and wants me to retake the survey and give them a 5 star review....I agree, just to please him. I have not received the new survey and I'm not filling it out until my car is delivered. I don't want to give them a 5 star review because I don't think they deserve one, but I also don't want to piss them off and have them hold my car for any extra time for the recall to be fixed.
Honestly I find this infuriating, misleading, and sleazy. Nothing pisses me off more than padding reviews. What is the point of them if they are not honest.
Seriously, this whole situation has me so pissed. Every time I start to cool off, someone I know sneaks a '16 ST even though there is a recall, or something, to piss me right back off.