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So... My battery died today. I left it at the dealer and they must have messed with my headlight settings, leaving them on without my noticing.

Anyhow, my actual key (within the fob) won't open the door. It turns maybe 35% of the way then stops.

Am i out of luck here? I really don't know what to do.
 

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Try the spare? That's unfortunate! Makes me want to try my actual key to see if it actually turns.
 
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Good idea to test the metal key to make sure its for your car.. Thought I read about someone getting the wrong key so I tested mine out a while back and it works just fine. Not much you can do now but it might help someone else.
 

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Yeah, I have the same problem with my '15 ST which I bought in September 2015. About six months ago I tried the metal key and it only rotated about 30 degrees, and no more. It would not open the lock, nor did the second key. I haven't been back to the dealer but obviously I have the wrong keys for my lock. This reminds me to drop by the Ford dealer soon and have them order me the correct keys. I suspect this is more common than we think, how many owners actually try the spare metal key to see if it works? Few, I suspect. The keys were not in the key fob when I picked up the car, rather they were in with the owner's manual and misc. stuff Ford includes in the black nylon folio. They probably pulled the wrong folio thinking they were all the same.
 

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Mine are hard to turn. I stick the T section back into the fob and use that for some leverage.
Without doing this ^^^ I was not able to get mine to turn more than about 1/3 of the way either.

Edit: glad I went out and bought a battery yesterday; factory battery was 4 years and 3 months old. Figured it would go dead while parked at the airport for 9 days over Christmas.
 

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That's probably a stupid question, but even if the key can open the door, how does one start the car?
This is assuming that the FOB is dead, not the car battery of course.
 

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That's probably a stupid question, but even if the key can open the door, how does one start the car?
This is assuming that the FOB is dead, not the car battery of course.
Psssh....that's what a push start is for ....lol
 

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Yeah, I have the same problem with my '15 ST which I bought in September 2015. About six months ago I tried the metal key and it only rotated about 30 degrees, and no more. It would not open the lock, nor did the second key. I haven't been back to the dealer but obviously I have the wrong keys for my lock. This reminds me to drop by the Ford dealer soon and have them order me the correct keys. I suspect this is more common than we think, how many owners actually try the spare metal key to see if it works? Few, I suspect. The keys were not in the key fob when I picked up the car, rather they were in with the owner's manual and misc. stuff Ford includes in the black nylon folio. They probably pulled the wrong folio thinking they were all the same.
Hey I just bought a 16 ST a week ago, ordered the end of july, but it was delayed because there was a recall on the door handles. Not sure if it affects the 2015 or not but that is what I was informed by the dealer.

Sent from my SM-G930V using Tapatalk
 

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Hey I just bought a 16 ST a week ago, ordered the end of july, but it was delayed because there was a recall on the door handles. Not sure if it affects the 2015 or not but that is what I was informed by the dealer.

Sent from my SM-G930V using Tapatalk
I thought the recall was for the rear hatch, something about being able to open it over 4mph or something like that.
 

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Definitely need to use the fob for leverage, it is very difficult without. One thing is for sure, if it's the wrong key altogether it won't turn at all.
 

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There's a cap on the steering column where the key would go on a car without the push-button start. Take the cap off and you'll see the piece that you stick the fob into.
Never noticed this, but was on my mind before in how to start the car with the spare if the fob ever died. Thanks for that!
 

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There's a cap on the steering column where the key would go on a car without the push-button start. Take the cap off and you'll see the piece that you stick the fob into.
Wait a minute...is that really what that ugly space is for..? You put your dang key fob in there if it's dead? Then I imagine you can bump start it?
 

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I'm bored at work so I took a quick trip out to the car for some pictures. First off, unlocked the door with my physical key to make sure it works (it does) and yes, it's not exactly easy to turn. Like another member suggested, close the "T" portion of the end of the key in between the opening of the fob and the back for leverage and to make your life easier.

So again, the cap should be on the right side of the steering column where you'd insert a key in any other car.
Auto part Rim Vehicle Car

The tip of the physical key conveniently fits in the opening of the cap but you can use anything that will fit and just pull towards you. The cap should come off with little to no resistance.
Auto part Automotive exterior Bumper Automotive wheel system Rim

You now see the piece that you stick the end of the fob into...
Auto part Rim Wheel Vehicle Car

Fun fact, the grooves on the fob are to keep the fob from sliding out in case you need to do this.
Auto part Automotive lighting Tire Wheel Vehicle
 

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Thanks!

I figured that you'd have to pop the cover but I thought that it would just have a regular key hole... not that gigantic thing.
 
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