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Discussion Starter · #1 · (Edited)
So I ordered a white engraved Atlas on August 6th, and because the price was great a red Atlas shortly after. It's been 3 months now and I still don't have either shift knob. Granted, I was notified USPS got a pre-shipping notification from anarchy motive on October 29th, but I live within 2 hours of where it's shipping from and still don't have it 5 days later.

Anyone else think this wait is insane for a shift knob?
 

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That is a long wait time. I know they had a lot of orders when they did that big sale so maybe that's why it's taking so long. Hope it comes to you soon.
 
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Mine took about a month if I remember correctly but the prices were much higher so I am sure he was not as overwhelmed with orders. More than likely the label was printed and he was waiting to get your knob back from the engraver or powder coating facility. I would just e-mail Derrick and see what is going on. That is what I did.
 

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I'm in a similar scenario but I've been having contact with him every week or two. I believe he likes to ship in bigger orders and he had to take a week off basically last week for personal reasons. He told me that by the end of this week that he will be shipping mine out which I'm sure includes yours and a bunch of others hopefully :) I'm sure the wait will be worth it.
 
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I don't have one and don't ever plan on ordering one for this reason. I'm of the 'instant gratification' generation plus I'm just impatient I'm general. I get mad when something takes longer than a week to get to me. I would be beyond pissed if I paid $100+ for something and it takes 4+ months to get it. I just don't care enough to wait for anything that long. I get the whole custom one-off work of handcrafted art made by one dude specifically for you argument... I get it. But I don't have any kind of artwork or sculptures on display in my house sooo why would I apply the same logic to a car part? Dude needs to hire a couple teenagers or something to help, 4 months to make a shift knob?? C'mon...

I ordered my boomba knob and had it in 3 days and I really like it. Gets the job done for me. Shoutout to Boomba!

Sent from my 6045O using Tapatalk
 

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Discussion Starter · #6 · (Edited)
Yea, I've been in contact with him and I do hope it comes soon but when I was told it was almost done in September I don't have a lot of faith until I actually see it...

I was interested in it thinking it be like a month or 2 max, not 1/4 of the year. Had I known that I'd have got a WC Latheworks
 

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Mine took quite a while when I ordered it. It's a solid piece, though, and I'll probably get another one.

It is absolutely worth the money. As for the wait... that's a personal thing. Now that I have one, I'll be okay waiting 4 months for my second one.
 
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Discussion Starter · #8 ·
That's the thing, I'm super excited for it, the pics of everyone else's look fantastic. I'm just bummed by the unexpected wait.
 

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I totally understand. I was pretty upset during my waiting period.
 
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That's the thing, I'm super excited for it, the pics of everyone else's look fantastic. I'm just bummed by the unexpected wait.
Hey dude, I do apologize for the wait. It is longer than I had anticipated. There were multiple factors, but frankly it's unacceptable and I'm sorry.

Off hand I have no way to match your SN to your order number, if you PM me I can give you a better idea of if it's left already, or what not.

Shoot me a message and I'll figure it out for you.
 

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So I ordered a white engraved Atlas on August 6th, and because the price was great a red Atlas shortly after. It's been 4 months now and I still don't have either shift knob. Granted, I was notified USPS got a pre-shipping notification from anarchy motive on October 29th, but I live within 2 hours of where it's shipping from and still don't have it 5 days later.

Anyone else think this wait is insane for a shift knob?
I think I waited like 6 months iirc. When Derrick does a group buy, it takes a long time to get your product. Which with the amount of times he has done this already, everyone should be aware that shift knobs is a side gig for him, and it takes time to get it all squared away. Family happens, his main job happens, life in general gets in the way.

PM/emailing him gets answers fast, the product is awesome, and is as custom as you want it for the most part. I will not hesitate at all to buy another shift knob or two from him.

Good things come to those who wait...

4 months is quite a chunk of time though for anything these days, like my transmission...

I don't have one and don't ever plan on ordering one for this reason. I'm of the 'instant gratification' generation plus I'm just impatient I'm general. I get mad when something takes longer than a week to get to me. I would be beyond pissed if I paid $100+ for something and it takes 4+ months to get it. I just don't care enough to wait for anything that long. I get the whole custom one-off work of handcrafted art made by one dude specifically for you argument... I get it. But I don't have any kind of artwork or sculptures on display in my house sooo why would I apply the same logic to a car part? Dude needs to hire a couple teenagers or something to help, 4 months to make a shift knob?? C'mon...

I ordered my boomba knob and had it in 3 days and I really like it. Gets the job done for me. Shoutout to Boomba!

Sent from my 6045O using Tapatalk
Ugh, the instant gratification generation. I'm glad to see you read how long it took, and realized it would not work for you. Quite a few people just jumped in and expected knobs in a week, lol.

Derrick makes the heaviest shift knobs available to us at this time, which is one of the reasons I currently have one. It replaced my WC lathe works that was 440grams. Just too light, the boomba at 370/270 depending on the model, is just way too light for my set-up. They make great products, and have the facilities/manpower to churn out parts fast.

They do not have the time to make 60 custom parts for 60 different people and interact with all of them. I would hate to have to deal with that many orders. Sorting out designs, layouts, colors, and just communicating with that many people. Which people can be very rude, impatient, demanding, and quick to emotion over such trivial things. **** that. People are assholes. I hold our community at higher levels of general conduct, but as time goes on I see that level keep dropping with new members.

Derrick is still one of my favorite vendors to deal with, He really tries to sort everything out in the best way possible, but he is just one man. Hiring extra people would take away what profit he gets, which imho is not nearly enough money for dealing with some of us. The late nights, the long winded email trade-offs, just the design aspects in conjunction with dealing with the machine shop and coaters. So much goes into producing a one of a kind product, and not even at much cost.

Maybe one day he will explode into a full blown knob shop ( ;)), but until then, it is what it is. Which has been well documented on this site, and should not surprise anyone at all at this point.
 

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Discussion Starter · #12 ·
I wanted to say thanks to Derrick for PMing me and giving me a detailed rundown of where my knobs are at.

Like I said, I'm excited for the shift knobs and I didn't make this thread to needlessly cut down his business. Customers service is huge to me and I'm definitely appreciative he took the time to address all my concerns and give me an ETA for both knobs. For that alone I'll be a future customer.
 

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I wanted to say thanks to Derrick for PMing me and giving me a detailed rundown of where my knobs are at.

Like I said, I'm excited for the shift knobs and I didn't make this thread to needlessly cut down his business. Customers service is huge to me and I'm definitely appreciative he took the time to address all my concerns and give me an ETA for both knobs. For that alone I'll be a future customer.

No worries mate, you had legit concerns. 4 months is a chunk of time. I'm glad Derrick sorted you out. You will enjoy grasping his knobs firmly.
 

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I think I waited like 6 months iirc. When Derrick does a group buy, it takes a long time to get your product. Which with the amount of times he has done this already, everyone should be aware that shift knobs is a side gig for him, and it takes time to get it all squared away. Family happens, his main job happens, life in general gets in the way.

PM/emailing him gets answers fast, the product is awesome, and is as custom as you want it for the most part. I will not hesitate at all to buy another shift knob or two from him.

Good things come to those who wait...

4 months is quite a chunk of time though for anything these days, like my transmission...

Ugh, the instant gratification generation. I'm glad to see you read how long it took, and realized it would not work for you. Quite a few people just jumped in and expected knobs in a week, lol.

Derrick makes the heaviest shift knobs available to us at this time, which is one of the reasons I currently have one. It replaced my WC lathe works that was 440grams. Just too light, the boomba at 370/270 depending on the model, is just way too light for my set-up. They make great products, and have the facilities/manpower to churn out parts fast.

They do not have the time to make 60 custom parts for 60 different people and interact with all of them. I would hate to have to deal with that many orders. Sorting out designs, layouts, colors, and just communicating with that many people. Which people can be very rude, impatient, demanding, and quick to emotion over such trivial things. **** that. People are assholes. I hold our community at higher levels of general conduct, but as time goes on I see that level keep dropping with new members.

Derrick is still one of my favorite vendors to deal with, He really tries to sort everything out in the best way possible, but he is just one man. Hiring extra people would take away what profit he gets, which imho is not nearly enough money for dealing with some of us. The late nights, the long winded email trade-offs, just the design aspects in conjunction with dealing with the machine shop and coaters. So much goes into producing a one of a kind product, and not even at much cost.

Maybe one day he will explode into a full blown knob shop ( ;)), but until then, it is what it is. Which has been well documented on this site, and should not surprise anyone at all at this point.
So a couple responses to this.

It is a long time, it's not acceptable for me anymore. We are working to actually carry stock and turn around basically fully custom knobs in 2 weeks. I used to order 50-75 knobs from the machinist and coat and engrave those, basically going hand to mouth so to speak. But not any more. My last PO with my machinist was over 400 and I immediately sent a follow up PO for 100 more Atlas, and I'll have to send another by the end of the week. The plan is to have 8-10 of the common colors and 3-5 of the rarer colors that don't sell as well, all sitting on the shelf, ready for shipment or engraving. It's been something I've been trying to do for a long time, and frankly I've tried ordering 10%, 15%, and 20% more than my current order number and it just doesn't work. So we doubled it, because of that it is has been a trial and error period doing that many knobs at once.

We do a lot more custom stuff than most places, and are literally willing to try anything. There's a customer here that has a knob being done that's going to literally blow people away, we're still perfecting getting it right, but it's going to be amazing.

I will always answer emails, and I try to do so nicely and professionally. If I am ever not that way I apologize, but I try not to miss communications. People are ok with wait, they're not ok with not hearing from manufacturers. That's been my experience.

But I'm trying to lower my wait time, if you could see what I have currently in my basement you'd be freaked out. My wife doesn't quite know what to think.
IMG_20161025_162500 by Derrick Tackett, on Flickr

I owe a lot to this forum, you were the ones that pushed for both the titan and the atlas. Before I came here I was selling about 30-45 a month. The last 3 months I've averaged over 90 knobs a month, that definitely comes with growing pains.

I will always take care of my customers, that's my main goal. I always try and make sure they are happy.

Also, quick glimpse, as of Monday I had 303 open orders, 198 of them had engraving, of that 116 had a custom engraving that wasn't done before. Balancing that is extremely hard, and it is proving more difficult.

However, one day I would love to have my own shop and maybe I will. At this point, I'm working as a one man show and I try my best to be helpful and attentive to customers. Don't ever hesitate to ask questions or get in contact with me. I will always work with you.

I also will let me work speak for itself. @SC_FoST248 if you ever want to try something unique and custom, you let me know and I'll definitely make it worth your while and knock your socks off. :smile:
@Duece McCracken love you bro, I haven't spent nearly enough time on here lately.
 

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So a couple responses to this.

It is a long time, it's not acceptable for me anymore. We are working to actually carry stock and turn around basically fully custom knobs in 2 weeks. I used to order 50-75 knobs from the machinist and coat and engrave those, basically going hand to mouth so to speak. But not any more. My last PO with my machinist was over 400 and I immediately sent a follow up PO for 100 more Atlas, and I'll have to send another by the end of the week. The plan is to have 8-10 of the common colors and 3-5 of the rarer colors that don't sell as well, all sitting on the shelf, ready for shipment or engraving. It's been something I've been trying to do for a long time, and frankly I've tried ordering 10%, 15%, and 20% more than my current order number and it just doesn't work. So we doubled it, because of that it is has been a trial and error period doing that many knobs at once.

We do a lot more custom stuff than most places, and are literally willing to try anything. There's a customer here that has a knob being done that's going to literally blow people away, we're still perfecting getting it right, but it's going to be amazing.

I will always answer emails, and I try to do so nicely and professionally. If I am ever not that way I apologize, but I try not to miss communications. People are ok with wait, they're not ok with not hearing from manufacturers. That's been my experience.

But I'm trying to lower my wait time, if you could see what I have currently in my basement you'd be freaked out. My wife doesn't quite know what to think.
IMG_20161025_162500 by Derrick Tackett, on Flickr

I owe a lot to this forum, you were the ones that pushed for both the titan and the atlas. Before I came here I was selling about 30-45 a month. The last 3 months I've averaged over 90 knobs a month, that definitely comes with growing pains.

I will always take care of my customers, that's my main goal. I always try and make sure they are happy.

Also, quick glimpse, as of Monday I had 303 open orders, 198 of them had engraving, of that 116 had a custom engraving that wasn't done before. Balancing that is extremely hard, and it is proving more difficult.

However, one day I would love to have my own shop and maybe I will. At this point, I'm working as a one man show and I try my best to be helpful and attentive to customers. Don't ever hesitate to ask questions or get in contact with me. I will always work with you.

I also will let me work speak for itself. @SC_FoST248 if you ever want to try something unique and custom, you let me know and I'll definitely make it worth your while and knock your socks off.
@Duece McCracken love you bro, I haven't spent nearly enough time on here lately.
Just wanted to say I've seen lots of pictures of your work on the forums here and have been impressed several times! In no way am I knocking your craftsmanship or your customer service. I definitely have a couple ideas for a knob design that I'd love but for me personally, 4 months wait time is just too much. When you can get that time down to maybe a month maximum on a consistent basis, I'll be potential a customer!

Sent from my 6045O using Tapatalk
 

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Just wanted to say I've seen lots of pictures of your work on the forums here and have been impressed several times! In no way am I knocking your craftsmanship or your customer service. I definitely have a couple ideas for a knob design that I'd love but for me personally, 4 months wait time is just too much. When you can get that time down to maybe a month maximum on a consistent basis, I'll be potential a customer!

Sent from my 6045O using Tapatalk
Shoot me a PM of what you're looking for and I can give you a realistic timeline. I've got a lot of coated stock right now and engravings happening daily at this point. Wouldn't be hard to add another knob.
 

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I'm interested to see how long my knob will take. Honestly surprised it hasn't snowed here yet. Soon as it does the car goes into hibernation. So I'm not in a rush at all.

Sent from another garage.
Your knob is already in the queue to be engraved.
 

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. There's a customer here that has a knob being done that's going to literally blow people away, we're still perfecting getting it right, but it's going to be amazing.
Makes me wonder if this is mine ;)
 
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