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For those who have a 2015 ST1:

When I turn on the air (A/C) on my ST with both face vents and feet vents on, I barely get any out of the face vents. 90-95% of the air blows on my feet.

When I do the face vents and the front defrost, it's the same thing - barely anything on the face vents. Most of the air goes on the windshield.

This happens even when I have the vents turned all they way up (level 4).

I took my car I to the dealership with this concern and they said that this is how it is for the 2015 model. They tested the air (a/c) on another 2015 focus and it's the same way.

My son has a 2015 ST3 and does not have this issue.


If you have a 2015 ST1, kindly check if the same thing happens to your ST and let me know. I'd greatly appreciate it. Thank you.
 

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There is a TSB for this. I will look it up and post it here.

In the mean time- I had a 2015 ST1 that had this same problem. I brought the car in when it was new and they said "oh yeah, this is just how the vents work". A few months later, when the TSB came out, I went back and they said "oh yeah, there's a tsb for this... we're going to replace the hvac control module in the dash"
 

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Here it is:

TSB 15-0176 ELECTRONIC MANUAL TEMPERATURE CONTROL (EMTC) - NO AIRFLOW FROM PANEL VENTS WHEN PANEL/FLOOR MODE SELECTED - BUILT ON OR BEFORE 7/24/2015
Publication Date: November 17, 2015

FORD: 2015 Focus


ISSUE:
Some 2015 Focus vehicles equipped with EMTC and built on or before 7/24/2015 may exhibit no airflow through the panel vents when panel/floor mode is selected.
ACTION:
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1.Check the vehicle build date. Was the vehicle built on or before 7/24/2015 and equipped with a 1.0L gasoline turbocharged direct injected (GTDI) engine?
a.Yes - reprogram the heating ventilation air conditioning (HVAC) module using IDS release 97.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at Motorcraft Technical Resource.
b.No - proceed to Step 2.
2.Was the vehicle built on or before 7/24/2015 and equipped with a 2.0L gasoline direct injected (GDI) engine or 2.0L GTDI engine?
a.Yes - replace the HVAC control module. Refer to Workshop Manual (WSM), Section 412-00.
b.No - this article does not apply. Refer to WSM, Section 412-00.
PART NUMBER PART NAME
F1EZ-19980-T
F1EZ-19980-T HVAC Control Module - Without Heated Seats
F1EZ-19980-U
F1EZ-19980-U HVAC Control Module - With Heated Seats


OPERATION DESCRIPTION TIME
150176A 2015 Focus 1.0L GTDI: Reprogram The HVAC Module (Do Not Use With Any Other Labor Operations) 0.3 Hr.
150176A 2015 Focus 2.0L: Replace The HVAC Module (Do Not Use With Any Other Labor Operations) 0.5 Hr.



WARRANTY STATUS
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
 

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This is great info, I'm going to have to look up WSM Section 412-00 however, as I have a 16 ST1 which displays this exact behavior, I was told it was normal.
 

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I went to my local Ford dealer today, saddly I am out of luck on Saturday. So I've called Galpin Ford, I'm currently waiting on a return call from a service writer.
 

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Local Ford dealership is going to look at it on the 9th, though the service writer was a bit snippy with me which I did not approve of.
 
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